Don't ask. I rarely reply to emails regarding sold out posters... unless you have lots of cash.
Considering that Brian is in the hospital battling cancer right now - and we are relying on volunteers to ship orders - we can’t really say when it will ship. All we ask is that you please be patient. Once you place an order, you will receive a confirmation email. And once your order ships, you will receive another email with shipping confirmation.
Most all shipments from BrianEwing.com are shipped via USPS First Class Mail. Tracking isn’t included, but sometimes your shipping confirmation numbers doubles as a tracking number. With that said, proper Tracking is only available for US orders over 15oz which is considered Priority mail through USPS. If you live outside the US then your order is shipped first class Intl.
Yes, only if you provide us with your shipping account info (FedEx, DHL, or UPS).
Yep. Just email me.
Nope. Unless...you bring lots of cash. My shop is my studio. I need to get work done.
No. Never have. Buyer beware. If something looks like a bootleg just email me. People have been cutting up my book and selling the pages as mini prints of the posters. I'm not cool with that. It's cheaper to buy the damn thing and do it yourself.
LOST
When you place your order an email is sent to you with tracking info. From there you can track your order. If you haven't received it within a few weeks - let us know. It's possible that you weren't home to receive the order. If that's the case, the order gets sent back to us. We will contact you and bill you to ship again.
DAMAGED
Yipes. Well we can't refund you for the damage or replace your order until you send it back to us. First send us an email detailing the damage. We can't do anything until your order is returned to us. Get tracking and delivery confirmation when you send it back!!!
Mexico, Russia, and the Middle East. The shipping service we use will reject any orders going to those countries. We've asked and they won't tell us why.